Shipping policy

Shipping Policy

Last Updated: October 22, 2026

Thank you for shopping with SARANAM LLC.

We are committed to providing reliable shipping services, transparent delivery estimates, and clear communication throughout the fulfillment process.

1. Shipping Destinations

SARANAM LLC currently ships exclusively within the United States.

We do not offer international shipping.

Orders with delivery addresses outside our supported United States shipping area cannot be processed.

2. Shipping Costs

Free Shipping on All Orders

We offer free standard shipping on every eligible order within the United States.

  • Shipping Fee: $0.00

  • Minimum Order Requirement: None

  • Standard Shipping: Free

Any applicable sales tax will be calculated and displayed during checkout.

3. Order Processing and Handling Time

Orders are processed Monday through Friday, excluding applicable holidays.

Order Handling Time: 1–2 business days

Orders are prepared, processed, and handed over for shipment within this period under normal operating conditions.

Orders placed during weekends or holidays will begin processing on the next business day.

4. Daily Order Cut-Off Time

Order Cut-Off Time: 5:00 PM Eastern Time (EST/EDT)

Orders placed before 5:00 PM Eastern Time on a business day generally begin processing that day.

Orders placed after the cut-off time generally begin processing on the next business day.

Processing times are calculated from the date an order enters the handling process.

5. Estimated Transit Time

Standard Shipping Transit Time: 3–5 business days

Transit time begins once your order has been dispatched and accepted by the shipping carrier.

Transit days are Monday through Friday, excluding applicable holidays.

6. Total Estimated Delivery Time

The estimated delivery time includes both order handling and shipping transit.

Shipping Information Estimated Time
Order Handling 1–2 business days
Shipping Transit 3–5 business days
Total Estimated Delivery 4–7 business days
Shipping Cost FREE
Order Cut-Off 5:00 PM Eastern Time

These delivery estimates apply under normal operating conditions. Actual delivery dates may vary because of carrier disruptions, severe weather, holidays, incorrect shipping information, or circumstances beyond our reasonable control.

7. Order Confirmation and Tracking

Once your order has been placed successfully, you will receive an order confirmation email at the email address provided during checkout.

After your order has been dispatched, we will send you a shipping confirmation email with tracking information as soon as the shipment is dispatched.

Your tracking information will allow you to monitor the progress of your package.

Tracking updates may take additional time to become visible on the carrier's website.

8. Shipping Carriers

Orders are delivered using available shipping carriers selected according to shipment requirements and destination.

The assigned carrier and tracking details will be provided in your shipping confirmation email.

9. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please verify that your shipping information includes:

  • Full recipient name.

  • Correct street address.

  • Apartment or suite number, when applicable.

  • City, state, and ZIP code.

  • Valid contact information.

If you notice an error in your address, contact us immediately at support@saranam.shop.

We will make reasonable efforts to update the address before shipment. Address changes cannot be guaranteed once the package has been dispatched.

10. Delayed Shipments

We work to deliver all orders within our published timeframes.

However, unexpected delays may occur because of:

  • Severe weather or natural disasters.

  • Carrier service interruptions.

  • Federal holidays.

  • Delivery address issues.

  • Unexpected fulfillment disruptions.

If we become aware of a material delay affecting your order, we will make reasonable efforts to notify you and provide updated information.

If your order has not arrived within the estimated timeframe, please contact our customer support team for assistance.

11. Lost or Damaged Packages

If your package is lost in transit, arrives damaged, or is marked as delivered but cannot be located, please contact us at support@saranam.shop.

Provide your order number and relevant tracking information.

We will investigate the issue with the shipping carrier and determine an appropriate resolution in accordance with applicable law and our Return and Refund Policy.

If a product arrives damaged or incorrect, SARANAM LLC will cover the applicable return shipping costs.

12. Order Cancellations

Orders may be canceled before dispatch where cancellation is operationally possible.

To request a cancellation, contact support@saranam.shop as soon as possible.

Once an order has been shipped, our standard Return and Refund Policy applies.

13. Contact Information

For questions regarding shipping, order processing, delivery status, or tracking, please contact:

SARANAM LLC

Business Address: 1028 Eubank Blvd NE, Suite F, Albuquerque, NM 87112, United States

Email: support@saranam.shop

Phone: (505) 299-6154

Website: https://saranam.shop

We are committed to providing customers with clear shipping information and reliable assistance throughout the ordering process.